Refund Policy
Tickets are non refundable. In the event that the event is cancelled due to conditions outside of the organisers control and beyond the cover of the event insurance policy no refunds will be offered. For example - adverse weather conditions, natural disasters, restrictions enforced by the government, pandemics etc.
In the event of a refund only the face value of the tickets, not including booking fee, postage costs or any other surcharges, will be refunded using the same method used to purchase them. It is the responsibility of the customer to inform us of any change of address, contact phone number or email address, both before and after receipt of the goods. Please note that our preferred method of contact for customers booking online is by email, so care should be taken to provide a current, valid email address.
Customers have up to 14 days after the most recent event to put forward their case for a refund.